Warranty Period & Coverage
You must show a valid receipt or warranty card of battery model & purchase date.
Product Warranty
Warranty Secured,
Coverage You Can Count On
Our warranty covers manufacturing defects and performance issues under normal use, giving you peace of mind mile after mile. Should you ever need support, our service team is ready to assist quickly and professionally.
Product Warranty
Warranty Secured,
Coverage You Can Count On
Our warranty covers manufacturing defects and performance issues under normal use, giving you peace of mind mile after mile. Should you ever need support, our service team is ready to assist quickly and professionally.
Which coverage do you seek?
Bulk Order
Ideal for workshops, retailers, or fleets that purchased multiple ASTRA batteries. Access a streamlined warranty journey built for business.
Single Order
Perfect if you have purchased one ASTRA battery for your vehicle. Enjoy a straightforward warranty process designed just for you.
Bulk Order
Ideal for workshops, retailers, or fleets that purchased multiple ASTRA batteries. Access a streamlined warranty journey built for business.
Single Order
Perfect if you have purchased one ASTRA battery for your vehicle. Enjoy a straightforward warranty process designed just for you.
Terms and Conditions
Am I eligible for Claims?
We’re available to assist you with inquiries, technical support, and partnership information. Whether you’re a customer, partner, or just curious about our products, our team is ready to assist.
Proof of Purchase are Required
Each battery model comes with its own warranty period and mileage limit.
Usage Conditions & Mileage Limit
Warranty is valid only within the stated mileage and for private vehicle use.
Warranty Period & Coverage
You must show a valid receipt or warranty card of battery model & purchase date.
Proof of Purchase are Required
Each battery model comes with its own warranty period and mileage limit.
Usage Conditions & Mileage Limit
Warranty is valid only within the stated mileage and for private vehicle use.
Claim Procedure
Simple Claims, Fast Support
From report to replacement, our claims process is designed to be fast, effortless, and always in your corner. Just follow a few simple steps & we’ll handle the rest.
Simple Claims, Fast Support
From report to replacement, our claims process is designed to be fast, effortless, and always in your corner. Just follow a few simple steps & we’ll handle the rest.
1
Gather Proof
Digital receipt, battery details, brief description of the issue.
2
Submit Claim
File online and upload supporting documents, if needed.
3
Verification
Our team reviews & verifies your claim instantly.
4
Follow Up
A new battery is installed if terms are met.
1
Gather Proof
Digital receipt, battery details, brief description of the issue.
2
Submit Claim
File online and upload supporting documents, if needed.
3
Verification
Our team reviews & verifies your claim instantly.
4
Follow Up
A new battery is installed if terms are met.
1
Gather your proof of purchase (digital receipt/warranty card), battery details (model & serial), and a brief description of the issue.
2
Check your warranty status online (enter your vehicle plate or warranty ID) to confirm eligibility.
3
Contact the ASTRA-authorised dealer or our support team to lodge the claim & you may be asked to bring the vehicle or the battery to an authorised service point or arrange a technician visit. ASTRA’s field technicians and Battery Shop network handle most on-site inspections and services.
1
Gather your proof of purchase (digital receipt/warranty card), battery details (model & serial), and a brief description of the issue.
2
Check your warranty status online (enter your vehicle plate or warranty ID) to confirm eligibility.
3
Contact the ASTRA-authorised dealer or our support team to lodge the claim. You may be asked to bring the vehicle or battery to an authorised service point, or arrange a technician visit. ASTRA’s field technicians and Battery Shop network handle most on-site inspections and services.